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  • DREAMSCAPE – Next Level Incompetent Support
    by /u/CodingLegend888 on November 21, 2025 at 2:02 am

    Dealing with Dreamscape support what a bunch of turkeys!!! After 4 days of dealing with their incompetent level 1 turkeys realised there is no Admins there! No one with any knowledge or skill! Its horrific. Look at last transcript below just now what a donkey (PS this is the 5th ticket and attempt to get support from these donkeys – first it was “reset pc and clear cahce” lmao to fix SSL SMTP issue”: I Dropped out and reconnected and lost the first 1 hour of the chat (mind you this is the 4th or 5th attempt for support over 3 days) Thank you for clarifying. Let me reach out to our System Admins for the logs for a smtp request from your server on 465. Please wait. 12:24 PM You said I LIKE YOU 12:26 PM You said smart one! 12:26 PM You said you need to be a manager! 12:26 PM Business said Thank you for patiently waiting. 12:31 PM You said thank you 12:31 PM You said what is the verdict 12:31 PM Business said My apologies for the delay. I was coordinating with our higher support on this. 12:32 PM Business said May I ask Sir, since this is an email issue, are you using an email client or webmail? can you also send a screen shot of the error so that we can further check? 12:34 PM You said I am actually using a printer 12:35 PM You said are they not willing to run 1 line of cli and output the log? 12:35 PM Business said May I ask for the screen shot of the error for reference? 12:37 PM You said NO 12:40 PM You said i told you 12:40 PM You said I WANT LOGS 12:40 PM You said i dont want your help 12:40 PM You said I WANT LOGS 12:40 PM You said GET ME LOGS PLEASE 12:40 PM You said OR SOME ONE WHO CAN 12:40 PM You said WE NOW STARTING TO ASSUME THERE IS NO TECHS THERE? 12:40 PM You said JUST CALL CENTRE CUSOTMER CARE 12:40 PM You said 3 DAYS NO SERVICE 12:40 PM You said CUSTOMER WANTS THIS FIXED 12:40 PM You said EITHER GET ME LOGS OR CANCEL SERVICE 12:41 PM You said AND REFUND 12:41 PM You said COME ON YOU WASTING MY TIME NOW 12:41 PM You said I AM HERE WITH CLIENT ON SITE 12:41 PM You said NEED FIXED 12:41 PM You said LOGS 12:41 PM You said LOGS 12:41 PM You said LOGS 12:41 PM You said LOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGSLOGS 12:42 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:42 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:42 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:42 PM You said \LOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:42 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:42 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:42 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGSLOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:42 PM You said PRETTY SIMPLE STUFF 12:42 PM You said ANY PROVIDER WOULD GIVE YOU LOGS 12:42 PM You said FOR SUPPORT MATTERS 12:42 PM You said EXCEPT DREAMSCAPE 12:42 PM You said BECAUSE NO ONE THERE KNOWS WHAT A LOG FILE IS 12:43 PM You said NOT IN THE KB ARITCLE 12:43 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:43 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:43 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:43 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:43 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:43 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:43 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:43 PM You said LOGS LOGS LOGS LOGS LOGS LOGS LOGS 12:43 PM Business said Hello Sir, please refrain from flooding the chat. 12:44 PM You said i WILL AS long as you refrain from furhter wasting my time 12:44 PM You said I am asking a simple question LOGS 12:45 PM You said I DONT WANT your help or questions 12:45 PM You said All i want is logs 12:45 PM Business said I understand you are asking for Logs, I need to know more information on the Logs you are requesting. 12:45 PM You said i explained it 200 times already 12:45 PM You said but you may not understand 12:45 PM Business said Can you provide more information, details or screen shot please so that I can be sure that we are on the same page. 12:46 PM You said VERY CLEAR AND SIMPLE. are you listeingin and ready? 12:46 PM You said how can i provide you a screen shot of your server logs? 12:46 PM You said I WANT LOGS for SMTP requests sent from usename: [email@domain.com.au](mailto:email@domain.com.au) server: somecrapoverloadserver.syd05.ds.network Sent from IP Address : IPADDRESS OF CLIENT Via SSL port 465 / or TLS 587 What is your logs saying in “EXIM” 12:49 PM You said to be advised as well I am recording this entire chat and will be made public to demonstrate the Dreamscape support levels 12:49 PM You said I WANT LOGS for SMTP requests sent from usename: [email@domain.com.au](mailto:email@domain.com.au) server: somecrapoverloadserver.syd05.ds.network Sent from IP Address : IPADDRESS OF CLIENT Via SSL port 465 / or TLS 587 What is your logs saying in “EXIM” 12:50 PM Business said Thank you for your cooperation. I will forward your request to our higher support since this involves server logs which I do not have access with, please wait. 12:50 PM You said I WANT LOGS for SMTP requests sent from usename: [email@domain.com.au](mailto:email@domain.com.au) server: somecrapoverloadserver.syd05.ds.network Sent from IP Address : IPADDRESS OF CLIENT Via SSL port 465 / or TLS 587 What is your logs saying in “EXIM” 12:50 PM You said BINGO! 12:50 PM You said SO AFTER 1 HOUR 12:50 PM You said WASTED 12:51 PM You said you finally understood! well done ! not very bright but better late than never 12:51 PM You said 1 hour 12:51 PM You said WOW 12:51 PM You said I ‘ ll send you the reddit link you already got 30 hits 12:51 PM Thank you so much for the clarification. I am still checking on this with our System Admins, Please bear with me and continue to wait. S submitted by /u/CodingLegend888 [link] [comments]

  • Does anyone want to take over my Hostinger Premium Plan
    by /u/saguarox on November 20, 2025 at 10:46 pm

    My plan is up for renewal on the 28th and I am using my VPS and had turned Hostinger auto-renew off. However I noticed that while my renewal price is $8.99/month for 100 websites and 100GB , for new accounts the renewal price for a Premium Plan of 50 websites and 50gb is $16.99 — double the price for half the resources. I intend to just let it lapse but figured I’d offer in case anyone wants to take it over at the legacy price. submitted by /u/saguarox [link] [comments]

  • Email deliverability issues for my SaaS. Need hosting advice
    by /u/enterusername_9999 on November 20, 2025 at 7:31 pm

    I am planning to launch a cybersecurity SaaS business and I need some help with email hosting. So far I have tested shared hosting plans for their SMTP features and I have also tried using a dedicated IP address. Despite this, my deliverability to Gmail, Outlook and other major providers is still very poor. I have checked my email headers and all my DNS records and everything looks correct. I am not sending newsletters. I only need email delivery for account related notifications such as registrations and password resets, as well as product related notifications from the platform. I also tested a VPS on Vultr but the results were the same. Would it be better to use a dedicated email hosting provider instead of shared hosting or a VPS? I see Namecrane mentioned often for email hosting but I am not sure if it is a good option. Any advice or recommendations would be appreciated. submitted by /u/enterusername_9999 [link] [comments]

  • Service Instability at Hostinger (hPanel, Email, CDN, etc.)
    by /u/AcrobaticCost6823 on November 20, 2025 at 9:51 am

    Hostinger is currently experiencing widespread instability across several of its services. According to an official statement from the company on Twitter, the affected services include: hPanel Builder Horizons Email Services hCDN Their team is aware of the issue and is working on a solution as quickly as possible. Link to Monitor Live Updates: OP Comment: Is anyone else’s site down or panel inaccessible? Mine has been down for about 40 minutes. At least they’ve confirmed it’s a general issue and not just my account. submitted by /u/AcrobaticCost6823 [link] [comments]

  • Don’t fall for WH Group – TMD host ads
    by /u/starlord_west on November 20, 2025 at 5:01 am

    My customer had to change their older service provider from A2Hosting (World Host Group – present day Hosting dot com) to get to similar but less file counting penny pincher service provider. We jointly discussed not to use WHG again, we thought TMD is independent and genuine. After signup, we did not like customer support, no technical questions answered about any access to GPU on demand services etc. On 9th day we decided to cancel the account without even uploading a single file on the TMD server. Modern day bureaucracy: 30 Days money back guarantee is programmed in a way that on cancellation you get one single option button to cancel that after 3 years. Back and forth for 2 full days, we filed dispute with bank credit card. We found 2 good options: KnownHost and SCALA hosting, both are independent, support is pretty good and quick. They don’t offer GPU on their own, however reseller accounts and cloud options are good to connect to GPU on demand (metered 3rd party) submitted by /u/starlord_west [link] [comments]

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